Last Updated: July 11, 2023 • Visit Blog Homepage


The dog daycare business is all about providing the best care for dogs and ensuring that their owners are satisfied with the services provided. A large part of that is having the right staff in place. If you're constantly having to replace the wrong staff, you're wasting money and you're not building the unified team that will eventually allow you to take a week off for your must-need vacation. The right staff can mean the difference between a successful and thriving daycare, and one that is struggling to keep up. In this blog post, we will be discussing some tips and tricks on finding and retaining the right staff for your dog daycare.

1. Create a Job Description

The first step in finding the right staff is to create a job description that outlines the duties, responsibilities, and requirements of the job. This will help to attract the right people and ensure that they have the skills and knowledge required to do the job well. Make sure that the job description is specific enough that it weeds out the wrong people. If you need someone that has certain pet certifications, this will make sure that people who have no idea about pet CPR don't apply. This will also make your life easier since you won't have to deal with so many time-wasting interviews.

2. Look for People with a Passion for Dogs

When it comes to dog daycare, it is important to look for staff members who have a genuine passion for dogs. People who love dogs will naturally provide better care for them, and this will show in their work. You can tell if someone loves dogs by their enthusiasm for the job, their knowledge about dogs, and their willingness to go above and beyond to make sure the dogs are well taken care of. While you don't have to require that your clients have pets of their own, it's sure going to make it a lot easier on you, the owner, knowing that your clients have dogs and are used to dealing with them. If someone just has a passion for dogs, but has never had one, they MIGHT be a good fit, but they might find out that they actually don't like dealing with pets and then you have the wrong employee on your payroll. It's best to search out the right employees beforehand, rather than figuring it out after the fact.

3. Provide Ample Training

No matter how skilled someone is, they still need to be trained in order to perform their job effectively. This is especially true for dog daycare staff, who need to be trained in dog behavior and handling. Make sure that you have an employee training program set up so that you know exactly where each employee is at in their training. If you're just trying to train your employees haphazardly, you're going to forget certain things. Create an employee training guide beforehand so that you're ready to start training the right employees when you find them.

4. Offer Competitive Pay and Benefits

Another key factor in finding and retaining the right staff is offering competitive pay and benefits. This could include things like health insurance, paid time off, or a retirement plan. Providing these benefits will help to attract and retain the best staff, and it will also help to ensure that they are motivated and engaged in their work. If your employees don't feel financially secure in their job, they're going to be constantly looking for another job that fills in the gaps that they're missing. It costs money to hire new employees, so why not pay the good ones you have better?

5. Foster a Positive Work Environment

Finally, it is important to create a positive work environment for your staff. This means providing a supportive and inclusive workplace, where staff members feel valued and appreciated. You can do this by regularly communicating with your staff, giving them opportunities for growth and development, and recognizing and rewarding their hard work. If your employees enjoy coming to work every day, there's a good chance that they're going to want to perform at the highest level so that they can continue to enjoy coming to work. Happy employees are good employees, so work towards that goal.

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